9 May 2023
Cendrol Response
3yDear Suman,
Thank you for sharing your feedback on our organization. We appreciate the opportunity to address your concerns and clarify specific points. However, upon careful examination, we have reason to believe that the review you posted under a different name contains inaccurate information and misrepresents the current state of our organization. It appears that this review is a continuation of the previous one, which you deleted after our response.
We understand that not all employees may share the same perspective, and we value diverse opinions. However, it is crucial to maintain honesty and fairness when expressing feedback. We encourage open and constructive dialogue, so we would have appreciated discussing any issues you might have had during your tenure.
Regarding your claim about our lack of expertise in high-quality construction, we want to emphasize that quality is of utmost importance to us. We have a dedicated team of professionals who are well-versed in the latest construction methodologies.
It is incorrect to state that we pressure employees against suggesting new methodologies. On the contrary, we encourage our team members to share their insights and innovative ideas. We foster an environment where feedback is welcomed, and we carefully evaluate and implement suggestions that align with our goals and standards.
Regarding our choice of vendors, we follow a thorough evaluation process to ensure they meet our strict criteria for skill, expertise, and reliability. We collaborate with vendors who have a proven track record of delivering high-quality workmanship and share our commitment to quality work.
Quality management is an integral part of our operations. We have a well-established Quality Management System (QMS) in place, which includes not only stage-wise checks but also daily progress-related quality checks. Our site engineers play a vital role in overseeing the construction process and ensuring that all work meets the required quality standards.
We kindly request that you refrain from spreading inaccurate information and misrepresenting yourself as a current employee.
Warmest regards,