Pros
Remote work. The pto time (goals are so high though so you’ll have to work off the clock to hit them on your vacation). I had to work from a hospital bed in emergency bc the job hospitalized me and calls still need to take place . It’s a pharma-themed call center now.
Cons
Leadership. The higher ups are besties with the managers below them and favorite those teams. They love to bend rules for male employees . Good luck working here if you’re a female. They promise specialists if they do well then they will become a rep and make all this money. They really just want to use the specialists for free help. Give them large accounts so they can get away with not paying commissions to experienced reps. They used to pay really great bonuses for hitting certain KPIs but the company couldn’t afford to pay those bonuses anymore so they kept raising goals on good employees to save money and then gaslight them saying they aren’t good at their job and that’s why they can’t hit goal. Worst company I’ve ever worked for in my entire life. So sketchy and the only reason why they get away with it all is because they just fire people who start catching on or those people just quit and are too traumatized to bring it all up again after parting ways.also, the sales director brings up “back in my day” way too much. We get it , you’re older than us and worked in office before computers ran every part of this job. Stop trying to make everyone feel inexperienced because they haven’t been with the company for 20+ years. They treat their younger employees like inexperienced children and when people bring up issues , their response is “you don’t have to be here”.