Pros
The company offers a supportive environment with minimal supervision. Goal oriented, focused and driven sales professionals can do very well. Working in multiple stores on various shifts offers flexibility and a great team environment. It is pure commission sales, so theoretically there is no ceiling on the money that can be earned. Their main philosophy is built around providing stellar customer service and building life-long relationships with customers.
Cons
Sales professionals get charged for the equipment loss when a customer deactivates/defaults on his account in the first 180 days of service. This means if an iPhone is sold for $200 with a 2 year contract and the customer deactivates the service within 180 days, the employee (NOT the company) gets charged for part of the equipment loss (=the difference between retail price of $760 and the $200 contracted price of the phone).