Silo working and lack of accountability/transparency is downfall of what should be a great place to work - Anonymous employee Cats Protection Employee Review

4.0
6 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very friendly organisation, supportive of equality and diversity.

Cons

The organisation is very good in theory at supporting employees' health and well being, but unfortunately in practice the organisational culture is marred by poor (and in some cases, none) communication between teams and silo working, resulting in frustration and resentment at the inability to deliver workload. This is further exacerbated by certain agencies and suppliers not being properly managed or held accountable. Some of the systems and processes are outdated and no longer fit for purpose. There is also a lack of transparency among senior leadership e.g. I never met/was never introduced to my director, which makes it difficult to trust them.

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Cats Protection Response
2y
Thank you for taking the time to leave a review. We read every comment and appreciate your honest feedback. We take all feedback seriously and want to make sure that your comments are shared with the relevant team, therefore we would appreciate it if you can contact us at recruitment@cats.org.uk

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5.0
3 Nov 2025
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CEO approval
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Pros

good management nice environment friendly people

Cons

nothing yet at the moment

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Cats Protection Response
5mo
Thank you so much for taking the time to share your thoughts. We're really pleased to hear about your experience and truly value your honest feedback. We're grateful to have you as part of the team!
1.0
11 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Beautiful cats who will melt your heart!!! Just amazing to be with these wonderful animals. Felt so honoured to take care of them

Cons

Small work force. Very toxic work place the last few years. I suffered bullying and harassment and broke my heart to resign.

4
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Cats Protection Response
4y
We strive hard to make our charity a good place for our volunteers and employees. We were saddened to read your thoughts about the culture at Cats Protection. We encourage open and honest discussion and invite feedback directly to senior management or via our HR team so do please use those avenues in order to take any of your comments forward.
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