Toxic culture, favoritism, and poor leadership - Manager Castle Group Employee Review

1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Long lasting friendships made over the tenure

Cons

Senior leadership not supportive, longevity not a priority, favoritism, top heavy company, have to fight for pay while upper management very well compensated, promotions made that are undeserving, gossiping is huge part of corporate office, would never recommend or work there again, everything is about looks and social media looking good but reality is things are covered up. Was a much better company under Donnelly leadership.

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Castle Group Response
1w
Good Day, We'd like to learn more about what happened here, please reach out to us at HumanResources@castlegroup.com.

Explore other reviews about Castle Group

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Leadership engagement with on-site managers. Small company feel despite company growing into an industry leader in Florida.

Cons

Technology lags behind major competitors.

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Castle Group Response
2mo
Thank you for the 5-Stars! Much Appreciated!
2.0
1 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The pay part of your insurance. While the role in general had the potential to be rewarding, the lack of structure, support, and respect for employees made it impossible to maintain employment there.

Cons

My direct supervisor consistently undermined my effort and provided minimal support which made navigating an already difficult situation even more stressful. The company regularly places managers alone at newly acquired properties with little on boarding or guidance leaving them to navigate complex issues without adequate resources. Additionally managers are often subjected to micromanage and at times to basic behavior from condo association, board members with little to no intervention or support from upper management.

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