Poor Leadership, High Turnover, Dying Industry - Anonymous employee Cassida Employee Review

1.0
20 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Offers great benefits (Health care, dental) Healthy snacks available to employees

Cons

Top management micromanages employees on a daily basis, greatly limiting productivity and motivation. Top management lacks the both the ability to make a plan, and the ability to execute on a plan which makes the day to day operations inefficient due to daily priority changes. The company fails to execute plans in a timely manner and doesn’t take responsibility for their poor planning. This ultimately affects their employees in a negative way. I.E. Cassida moved from Portland to San Diego several months after the date that was promised to all employees, which caused unneeded stress and difficulties for employees. “Managers” are not granted any authority to make decisions, which negatively effects the overall success that can be achieved in one’s role as it seems an approval is always being waited on. Cassida exists in an ever-shrinking niche industry, in a niche category, with a niche product, yet does not have a cohesive strategy to adapt to shifting market needs. Cassida doesn’t respect existing trading partners while attempting to develop new products. I.E. Cassida partners with resellers to develop and test new products, but then denies these partners the right to sell the finished product post-release. Hourly employees are grossly disrespected by upper management in both their job function and time. Upper management fosters a hostile environment and has created employee vs employee situations by assigning people to time track co-workers without their knowledge. The president of the company is routinely caught hiding in weird places around the office in an attempt to overhear conversations between employees without respect to private conversations. Cassida continues to make unfulfilled promises in relation to moving, where the new office would be located, overall status of the new building, and even employee compensation. Cassida experiences high turnover with 5 of 11 managers quitting in the last 3 months.

Explore other reviews about Cassida

5.0
10 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Great job, Great experience, they let you take the lead. Management lets you try and fail, which is tough... they rely more on your drive than your background or experience, can be intimidating at times. There are bursts of hyper-productivity, and luls of mundane maintenance.

Cons

Since you take the lead, lead projects, and drive results, its easy to get wrapped up in it, even though nobody is making you, its easy to put in 60 hours in a week, can be tough for a workaholic, as there are always new products, new initiatives, highly recommend a work-life-balance plan

4.0
19 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Consistent working hours, Relaxed working environment. You don't have to talk like a robot, you can be personable to customers. We are very much encouraged to help customers and make them happy. The products we support are good products. Most of the issues are related to PM cleaning, and 90% of issues are solvable by the customer.

Cons

There is a lack of training documents, Most if not all processes are learned by word of mouth, You will have to learn how to do things by asking others and sometimes by yourself. Luckily the people here are willing to help you.

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