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      Casper

      Engaged employer

      Casper reviews

      Good working environment - Customer Experience Specialist Casper Employee Review

      3.0
      25 Feb 2022
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative team, room for growth, company supported benefits/extracurriculars

      Cons

      Pretty high turnover & change of work processes. CSAT's due to issues that aren't the

      Explore other reviews about Casper

      5.0
      18 Apr 2025
      Store supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people and pay is good

      Cons

      Not many other than working holidays

      3.0
      11 Jun 2026
      People operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

      Cons

      The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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      Casper reviewsCasper Customer Experience Specialist reviewsCasper review