Plagued by Bad Upper Management Decisions - Developer Cars.com Employee Review

Thanks for your feedback. We’re proud to have built an organization where our work life balance is above average, and people feel empowered and appreciated based on their ability to deliver outcomes. We recognize that having a strong, supportive workplace leads to happier, healthier and more productive employees. We are sorry to hear that your experience at Cars.com was not the experience we intended. Improving communication and transparency from HR is a priority we know we need to address. Sometimes, we’re so focused and driven to innovate, meet demands and deliver results, we miss opportunities to communicate effectively. We’re working very hard to change that. We experienced a lot of change in our Product and Tech organization in the recent past and that brings challenges with setting priorities. By the nature of our industry, we like new ideas … which can also make it difficult to set priorities. As an independent public company, we know this is a muscle we need to strengthen. We are focused on doing a better job at relying on our strategic plan to guide our decision-making. We also recognize the desire for career paths and structures; everyone wants to know what they need to do to move up and feel accomplished. We have room to improve on those structures and coaching our people on how to navigate them. We will continue to consider this feedback and push forward on these improvements to making Cars.com a great place to work.