Concierge - Concierge Carolina Club Employee Review

4.0
25 Sept 2016
Recommend
CEO approval
Business outlook

Pros

- Great staff, easy to work with - Very fair pay (for a part-time college job) - Easy job to pick-up and learn - Occasional free food

Cons

- Management occasionally disagreeable - Occasional weekend and holiday work (holiday work receives time-and-a-half pay) - Member name and face recognition required (over a decent period of time) - Members occasionally disagreeable

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Carolina Club Response
5y
Our goal is to provide excellent service and first-class amenities to our Members in an environment where our team can thrive, and we are thrilled that was your experience. We understand this work can be difficult at times and that our busy seasons can sometimes result in some long hours. We are so grateful to have dedicated staff members like yourself that make this a great place to work and help deliver an unmatched experience for our Members. We appreciate you taking the time to leave a review and all your hard work on the Carolina Club.

Explore other reviews about Carolina Club

5.0
8 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Great staff! Awesome team and organization.

Cons

Hours and pay rates vary throughout the year

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Carolina Club Response
3y
Thank you for taking time to leave this review. We are pleased you had a positive experience delivering excellent service to our Members, and we appreciate all your hard work. At The Carolina Club, your team really does become a family. The genuine connections you built with your team and our Members made this a wonderful environment! We are glad you enjoyed the great culture here. You are missed!
3.0
10 May 2022
Recommend
CEO approval
Business outlook

Pros

Managers are generally laid back and understanding of need for time off, especially as a student.

Cons

The place pays very little and as is always short staffed due to not having any full time employees. Was often working 12-14 hour shifts during football season, or with temp workers who didn’t know the flow of the place.

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Carolina Club Response
3y
Thank you taking the time to leave us a review. We are glad to hear that you enjoyed our supportive management, and regret to hear that you found compensation and staffing to be a challenge. We encourage anyone with questions about pay or benefits to discuss it with Human Resources so that we can see what options might be available to you. Thank you for all your dedication and we wish you the best moving forward.
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