run away - Shift Lead Caribou Coffee Employee Review

1.0
30 Aug 2025
Recommend
CEO approval
Business outlook

Pros

coworkers are good people, free coffee, pay could be worse

Cons

management at all levels is horrible at communicating. they will have expectations that are never communicated and then shut you out and punish you for failing to meet them. make a mistake? there will never be a conversation about it; you will just be gradually isolated more and more, taken off the schedule, treated rudely by management, until you want to quit. and don't ever ask for a raise, no matter how hard-working you are or how long you've been there; it will put you on management's bad side immediately and they will make sure you know it, as passive-aggressively as possible. i have watched them make empty promise after empty promise (promotions, raises) to good, hard-working people to keep them on the team for as long as they can't do without them, and then toss them aside like garbage.

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Caribou Coffee Response
10mo
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. We take input like this seriously and will continue working to improve the experience for all members of our team.

Explore other reviews about Caribou Coffee

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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