GM makes or breaks the experience - Shift Lead Caribou Coffee Employee Review

3.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexible, accommodating, great product, and great community besides upper management.

Cons

Upper management treats you as disposable and replaceable and will remind you so.

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Caribou Coffee Response
6mo
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. We take input like this seriously and will continue working to improve the experience for all members of our team.

Explore other reviews about Caribou Coffee

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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