Salary is extremely low considering how expensive the cost of living is in Austin, and raises are non existent.
The stress and workload is unbearable. I never had a job where I would leave the office just to cry in my car.
Management refuses to listen to employees concerns, which resulted in high turnover.
The software is unintuitive and extremely difficult for most clients to understand. People with client facing jobs have it extremely hard, as they get yelled at for things which are out of their control. Some clients have multiple one on one trainings, but are still unable to utilize the product correctly. With this being said, there is one UX designer on the product team who’s amazing, so hopefully things will get better soon!