Great place - Customer Service Representative CarePayment Employee Review

Explore other reviews about CarePayment

5.0
20 Nov 2024
Recommend
CEO approval
Business outlook

Pros

I have worked at Carepayment for over 3 years. We provide a much needed service for helping folks pay their medical bills. There are many benefits to choose from working here. No handle times for calls, competive salary, and a staff of leads/supervisors that want us to succeed. And we work remote!!!

Cons

The only real down side I can think of is my equipment is a bit outdated. However, that is being addressed now

1.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Nothing, the pay is too low for the amount of work you're expected to do, and if a customer calls in and lies about you; their report will still stand even if they listen to the call and hear that the customer was lying

Cons

See the pros stated above

See reviews by: Helpful|Rating|Date|All