CareDx - Awesome place to work combining passion, patient care and great people - Cardiothoracic Franchise Lead CareDx Employee Review

5.0
29 Oct 2021
Recommend
CEO approval
Business outlook

Pros

If you care about patient care, there is no better organization to work at than CareDx. 100% focused on transplant patients and 100% dedicated to the field of transplant. The everyday culture and mindset is to improve patient outcomes at the same time as improving their quality of life.

Cons

Rapid growth can lead to lots of change. If you don't like to move quickly and adapt, it might be challenging to keep up with the growth the company is experiencing and will continue to.

Explore other reviews about CareDx

5.0
9 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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