Exciting opportunity turned frustrating with poor HR support - Case Coordinator Care Lync Employee Review

1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Promise of helping the disabled and elderly face-to-face daily

Cons

I was excited to work directly with clients locally. I passed two interviews and took time uploading many required documents. I quit my current job. I shared difficulties with HR in uploading diplomas and what I could do. I followed through on those commitments and had planned to upload what I could by day's end at 5:00 P.M. on my own unpaid time. I got an email at 3:15 P.M. about my job offer being rescinded. Now I am jobless. Phone calls to HR throughout the hiring process always went to voicemail. Emails after this incident to HR are ignored. Furthermore, health insurance does not start for three months. Retirement 401K 3% contribution does not start for twelve months.

Explore other reviews about Care Lync

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Care Lync Offers Great Flexibility especially working from home.

Cons

Not many cons, but not good insurance

2.0
20 Dec 2025
Recommend
CEO approval
Business outlook

Pros

As a casemanager, some flexibility on schedule. They do pay higher beginning salary than most case management agencies, but after you pay for medical, that money goes away quickly. There are many opportunities to grow--see CONS.

Cons

Poor benefits--very limited PTO, such as vacation time, no sick days as they provide 2 weeks of PTO and that includes sick and vacation. Only about 5 holidays. Medical per month premiums are high. Unpaid bereavement of 3 days. No other benefits offered. Those promoted into supervisory positions have minimal experience or knowledge, or poor follow through, which leads to disorganization. Case manager are expected to follow mandates ASAP so the company can bill. In the end, this is a business--that is a pro and con. You have to be able to time manage to get through it all.

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