Its a fast paced environment that can be very rewarding - Business Office Associate CarMax Employee Review

5.0
28 May 2011
Recommend
CEO approval
Business outlook

Pros

Some of the best reasons to work at CarMax is the ability for career advancement and growth the unlimited ability to transfer within the company.

Cons

It is set similar to a retail store so there can be a time where you work very long hours and work on most weekends and holiday

Explore other reviews about CarMax

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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