Pros
A company with integrity, something that's unheard of in the car buying industry. Great associates, fun work environment, and a management team that truly cares about you as a person. They also provide you with a great benefits package, which includes company contributions. If this means more than money to you, then Carmax is the place to work.
Cons
Non-competetive hourly wage (this is the ONLY reason I left the company). Yearly merit increase has a cap of 3.5%. The only way to make a decent living is to move into a salaried position. Growth opportunities ARE there for the taking, but their interview process for growth candidates is grueling. Unless you are able to sell yourself, there's a distinct possibility you won't pass MAP (Management Assessment Panel). I've found that the best "talkers" are the ones that pass MAP, not necessarily the most qualified. The assessment panel consists of 3 or 4 senior management employees that have never met the growth candidate before. They assess the candidate solely on the full day of questions that are conducted at a regional location. The candidate also compiles a presentation "selling" himself on why he should move up with the company. The panel has no idea how the candidate handles day to day activities in the store. P.S. This is not a rant from a previous employee that didn't pass MAP. I was a growth candidate, but declined the opportunity due to the MAP process. I worked at Carmax for over 3 years and saw entirely too many valuable employees FAIL the assessment while undeserving employees PASS the assessment all because of their ability to sell themselves ( AKA: lie about their core values and work ethic).