Managment is horrible. From LGM to the rest os the Sales Managers (only one or two are really helpful) - Senior Sales Consultant CarMax Employee Review

1.0
12 Sept 2010
Recommend
CEO approval
Business outlook

Pros

If you work hard you really make a decent money.

Cons

Managment is very bad.From LGM, some buyers and most of the Sales Managers the make you feel like you are in jail.Every meeting is a nightmare, instead of giving you a good feedback because your performance the treat you like you are last person that makes the company be in good standing.And at the end of any meeting they remind you that you will became a customer at any time.....very sad place to work!

Explore other reviews about CarMax

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
See reviews by: Helpful|Rating|Date|All