There's a reason the company is constantly hiring salespeople - Sales Associate CarMax Employee Review

2.0
3 Sept 2013
Recommend
CEO approval
Business outlook

Pros

Good initial paid training, benefits aren't bad. They seem to hire good people, they just can't keep them.

Cons

Terrible work / life balance, low pay for this industry, extreme micro-management.

Explore other reviews about CarMax

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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