Overall, very positive. They identify the A+ performers and build upon those individuals. - Technical Service Coordinator CarHop Employee Review

5.0
6 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Easy going atmosphere. Everyone is very friendly even in the high stress collections field. Several 1 on 1 reviews during the year to analyze performance and how to improve. Upper Management truly believes in the company goal of helping people to get a car.

Cons

They seem to have trouble retaining managers on the Sales side. May be trying too hard to streamline operations at the local store level and adding tasks to managers that aren't ready to handle them yet. Too many of the stores seem understaffed for the amount of business coming in.

Explore other reviews about CarHop

5.0
12 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Good Training Family oriented hours

Cons

Don’t really have any cons

1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Love the customers and trying to help get them driving

Cons

Literally everything else. Still in training and there's no real training. Im working with a current BM, and she is absolutely not a good trainer- but she's everyone's best friend and everyone else loves her. She treats mistakes like smelly diapers and belittles you for not being able to memorize the scripting fast enough. No encouragement, rather toxic.

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