Used to be a great company. They are slowly losing sight of their values for employees - Shop Manager Capri Holdings Employee Review

4.0
21 Sept 2014
Recommend
CEO approval
Business outlook

Pros

-50% Employee Discount -Upper Level Management can give"Fave Five" Cards to 5 of their friends/family, which gives them 30% discount for one year. -Clothing Allotment: free clothes, free shoes, free handbags(only in retail development, not for retail store employees) -Great Benefits: Medical, Vision, Dental, Life Insurance, Disability Insurance, 401k that the company matches 50% -Everyone that works in the retail development division of MK is extremely nice, welcoming, and helpful, but I can't say the same thing for employees who work in the retail stores. -I was lucky to have a great boss who went above and beyond to make sure I always got what I deserved.

Cons

-When I first started the balance between work and personal life was great. They put great emphasis on setting time aside for yourself and my superiors would make sure that I wasn't working on my day off. But the last two years of my time with the company, I was spending every waking minute working. There was too much to do with very little time. I lost contact with friends and family because I always had a deadline for something. -The retail development division(wholesale) can be very stressful working in the field as most of our retail partners don't agree with MK's ways of running a business. You have corporate telling you that you need to do one thing, but the Retail Partners telling you no. It can be stressful as some retail partners refuse to compromise. -As the company grows more, it starts to become more and more like other big corporate companies. -You used to be able to pick your clothing allotment, now they pick it for you and you have to wear it exactly as they tell you. -If you work in retail development you can't wear things that you buy in the retail stores. -You have to have your nails with either no nail polish or painted in beige, light pink, or light grey. -Your hair has to be it's natural color, can't wear, lipstick can only be natural colors. -They used to fly shop managers to regional summits to meet other shop managers and gather tips and tricks, but they stopped because there's too many shop managers. -They used to give blackberries, but now they just give you money for your bill. -They give you absolutely no options to be yourself. Most of the clothing allotment they gave me was uncomfortable. One quarter all the shoes I received were 4 inch heels! Working in retail department stores where the stockroom is usually on the other side of the department....4 inch heels were a death sentence. -Being a Shop Manager can be lonely since you're usually the only one in your company that works at that location. You communicate with everyone at MK mostly through email and rarely see them, which makes it difficult to get the help that you need. -Three years working with the company and although I got HUGE raises was praised by corporate quite a few times, and was used as an example for best practices many, many times....I never got promoted to a new position. I only got promoted to a higher volume store doing the same exact thing that I was doing before The days started to drag because I exhausted everything that I could get out of that position.

Explore other reviews about Capri Holdings

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Really strong culture. People care and work hard. -Leadership is approachable and visible. You can have real conversations, and ideas are heard. -There’s meaningful exposure across brands and functions. If you want to grow, you’ll get visibility and stretch opportunities. -It’s a continuous improvement environment- not everything is perfect, but there’s an openness to evolving and doing better. -Generous employee discounts, plus access to sample sales and exclusive employee sales across the brands. -Good level of autonomy. -Good hybrid schedule.

Cons

Nothing to note at this time.

avatar
Capri Holdings Response
4mo
Thank you for taking the time to share this review. We are happy to hear you are having a positive experience at Capri Holdings! -Michael Kors Human Resources
1.0
5 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Can’t think of a single thing. I come to work dreading my entire day knowing I have to fake my way through it

Cons

- bosses have weird traits - so much favoritism - not being liked by leadership means HR will manage you out. No questions asked - rude bosses - egos are more important than the greater goal - the good leaders have already jumped ship. We’re left with incompetent people that are here for personal success only.

3
avatar
Capri Holdings Response
11mo
We appreciate you taking the time to write this review. We strive to ensure all our employees feel supported and valued by their management teams. We encourage all employees, past and present, to provide direct feedback so we can investigate the situation and make all necessary changes. If you are comfortable sharing your experience, please do so by clicking - https://secure.ethicspoint.com/domain/en/default_reporter.asp. Each inquiry submitted through Ethics Point can be provided anonymously and is reviewed by Human Resources. Thank you for your feedback. - Capri Holdings Human Resources
See reviews by: Helpful|Rating|Date|All