Your experience may vary - UX Designer Capital One Employee Review

3.0
29 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Individually most people are kind. When I first started working here I loved it. Even during lock-down days of the pandemic, it felt like a very supportive environment. From top down it is a company which understands family obligations and is fairly flexible for working around your needs. At least as of 2023 there were once a month invest-in-yourself days. There are a lot of lifestyle / added benefit resources available (so many it can be hard to be aware of everything available). Generally people understand that if you're working on the West Coast you're not expected to work East Coast hours. This is not always true if you're in a higher up leadership position. (Most of the company is on the East Coast.)

Cons

Depending on current leadership your experience may vary. At the end of 2022 design was put under the umbrella of product which solidified a shift in culture. The design org is large but design maturity is in the middle of the design maturity index. Sometimes design as strategy is recognized but it's rare. The culture of performance management has become cut throat. Job security and advancement is measured on a curve at the time of the performance cycle. There are quotas for how many people are above or below average depending on budgetary requirements. If you end up with a manager change it can be hard to make sure your performance is accurately assessed. Pay for the Bay Area is low. This was true before the current economic environment in the industry.

Explore other reviews about Capital One

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Culture, WLB, Free Stuff, Building

Cons

Slow work environment, parking situation

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
See reviews by: Helpful|Rating|Date|All