Great place to work! - Senior Operations Manager Capital One Employee Review

5.0
4 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Amazing team of talented people, culture that makes you feel empowered and trusted, solid benefit package, always had the support from my managers

Cons

Montreal office: limited vertical opportunities coming from a typically flat call center reporting structure, though much efforts are deployed to improved that aspect.

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Capital One Response
10y
Congratulations on going 5+ years strong! We’re excited to hear your positive feedback about the culture and associates, and that you feel empowered and supported by your managers. Thank you for sharing!

Explore other reviews about Capital One

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Most advance tech stack. Cutting edge research

Cons

Performance management and feedback based system drives politics. Senior management usually works towards saving their own a** especially in legacy orgs

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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