STAY AWAY from the Plano office, the rest are great. - Product Designer Capital One Employee Review

2.0
14 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Benefits, flexible working hours, I can't think of anything.

Cons

Only speak for the Plano location. Leadership High egos, no room for criticism. They won't be there when you need them, but they will show up to take some of your credits or even present your work as theirs when you do something good. The highest leader treats himself like a god and people 'worship' him. Org Structure Lots of reorgs. Strict hierarchy, hard to get exposure. Promotion Favoritism is the key to promotion. Questionable Hiring Practice for UX/Product Design They once hired someone who only had internship experience as a principal designer. They also hired lots of visual/graphic designers with a senior/principal title to do product design work. Team Culture There are PMs who cared about doing sustainable and scalable products. But many don't and profits always go first. Also, PMs are dominating and treat designers and researchers like crap. Diversity and Inclusion Many people of color left. You have to 'fit' in and speak their language to feel welcomed. Finally, high turnover rate. Talented people left or are planning to leave.

Explore other reviews about Capital One

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and helpful co-workers

Cons

Worked with only one department instead of working with multiple departments

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

1
See reviews by: Helpful|Rating|Date|All