Good People. Bad Culture. Inclusion for the right types. - Tech Lead Capital One Employee Review

2.0
14 Oct 2019
Recommend
CEO approval
Business outlook

Pros

* Latest Technology * Aggressive move to AWS/Cloud

Cons

* Brain Drain as Small Business Card grows - technology leaders moving into MGT * Managers are not given good management training * Culture of competition means nobody wants to share, and it benefits each other to make you look bad * Managers are supposed to mentor you, but it's very much sink or swim * Management quality is wildly variable * Management direction is vague * Advancement is by making yourself visible to higher levels rather than delivering * "Callibrations" is a forced-ranking system where 25% are bad, 50% are good , and 25% are great. Rankings are based on Manager advocating for employee. It can get ugly.

Explore other reviews about Capital One

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

* The work is exciting - get to work with new tech (AI) * Great work environment - they really value work/life balance

Cons

* Highly bureaucratic. Makes it hard to get things done. * Roles and responsibility misalignment often causes too-many-cooks -n-the-kitchen problem

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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