Capital One provided me with amazing training, great benefits and 401k! I really enjoyed working there! - Customer Service Representative Capital One Employee Review

5.0
11 Sept 2012
Recommend
CEO approval
Business outlook

Pros

- Very relaxed work place - Bonus related to how well you score/performance - Great leadership team, VERY easy to get promoted - Benefits from day one, and same with 401k - MANY different schedule options to choose from

Cons

- It is important to always show yourself in a good light - The potential for undeserving employees to get promoted - Career Development Center must be on your own time, not allowed to attend CDC classes on payed time

Explore other reviews about Capital One

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-not tracked PTO (means actually unlimited) -can get promoted every year if you rock

Cons

-for the same reason you can be promoted, you can get pipd quickly -HQ in McL is not ideal

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

1
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