Director - Anonymous employee Capital One Employee Review

3.0
22 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company is focused on the future. Very tech-savvy, and doing so much more than credit cards. Excellent work-life balance and a CEO that is a founder and has a ton of passion for the business.

Cons

Employment is treated like a 24/7 competition. You're competing with every coworker every day to earn the right to keep your job, and maybe get promoted. Performance management takes up considerable time and causes considerable anxiety. You're considered an athlete competing to stay on the team. This idea is taken to extremes, causing a highly passive-aggressive environment. If you're "in", you're set. If you're not, it's an uphill battle to ever get the chance to break in. Too much time wasted on doing things "beyond your job", selling the idea that "being great at your job isn't enough". Nobody is in charge and everybody has a say. This is great in theory, but when it's time to make a decision, nobody is clearly empowered to make the call so compromise is key. As a result, moving forward means watering down projects to make lots of people feel ok about agreeing to move forward. Decision by committee takes the bite out of innovative efforts.

Explore other reviews about Capital One

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-not tracked PTO (means actually unlimited) -can get promoted every year if you rock

Cons

-for the same reason you can be promoted, you can get pipd quickly -HQ in McL is not ideal

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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