Good strategy, getting better at execution, people come last - Manager, Process Management Capital One Employee Review

3.0
24 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Corporate Strategy is great and cutting edge, we have a plan to win in the financial marketplace. Also the strategy is very customer focused.

Cons

Development, opportunity to advance is very limited. This place is full of people entrenched in their position and are intent on minimizing their individual job risk rather than trying to maximize stakeholder value.

Explore other reviews about Capital One

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and helpful co-workers

Cons

Worked with only one department instead of working with multiple departments

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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