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      Capital Group

      Engaged employer

      Capital Group reviews

      IT Employee Non Management - IT Support Capital Group Employee Review

      2.0
      24 Feb 2016
      It support
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked here over 10 years, the people are great as are the benefits. The business side is great to work with as are most IT people.

      Cons

      Micromanagement style over the past few years and getting worse. Many employees have left for this reason in IT. Constant outsourcing. I wouldn't be surprised if Infosys employed more IT people than Capital, and it's getting worse. Very very rare so hear about promotions. All IT manager positions are out side hires. Impossible to change teams unless management does ANOTHER useless re-org. Most long time employees have or are losing confidence in neurotic management changes.

      Explore other reviews about Capital Group

      5.0
      8 Jul 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

      Cons

      I don't really have any complaints. I honestly really liked the company.

      1.0
      20 Jun 2026
      Core ops specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

      Cons

      It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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