4.0
8 May 2026
Current employee
Carmel, IN
Recommend
CEO approval
Business outlook
Pros
Loving and supportive environment. Lots of opportunities for learning. Many groups to join to feel engaged and involved.Bonuses are a great plus. Floor is always open to express feedback for opportunities for growth and change.
Cons
Too much AT (mandatory overtime). Up-Training and opportunities for broadening skill sets aren’t as plentiful as initially implied. Phones-only roles can be frustrating, as mixed signals care given regarding what tasks we can complete vs. what needs transfer/eacalation. Transitions with changes aren’t smooth and don’t leave enough time/ room for adjustment. Trainings in between calls aren’t ideal for all learning types.