Company which lacks direction and which is so complicated everything is a challenge to get done - UX Designer Capita Employee Review

2.0
27 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Friendliness of colleagues Diversity Diverse projects Exposure to other disciplines Opportunity for flexible working

Cons

Poor management Strategy changes constantly Large organisational changes happen regularly Poor pay compared to market Lack of support across the board - training and development is non-existent and is a battle to gain even smallest budget for Large staff turnover - roles aren't backfilled and is a battle to recruit or grow a team Lack of project work - lots of people end up 'benched' for extended periods of time as there is just not enough work for people and is a fight to get on a project Poor communication - especially between management levels - managers don't know what's happening and don't communicate well with one another Lack of a career pathways or plan - line managers don't talk about this or try to implement anything with you to support you

Explore other reviews about Capita

5.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
17 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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