Leaderhip Lacking - Anonymous employee CapTech Employee Review

1.0
3 Jun 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If one is in the early stages of their career (recent college graduate to maybe 5 -7 years or so) Captech can be a very good place to grow your career. You will get fantastic growth opportunities not available at many companies or firms. Dependent on where one is at in their career; you’ll want to start formulating your exit plan around the 24 to 36 month mark. Colleagues/peers are very good to work with; some of the absolute best I’ve worked with in my career. This can often change the higher the title gets, with a handful of exceptions. Many of the very talented folks simply leave poor and toxic leadership for better opportunities. Offices are modern and have nice amenities; however, perpetually over filled. When not on-site with clients; spending all day on a couch or chair with your laptop in your lap can be typical, unless one is part of a certain practice area.

Cons

Leadership in the office is poor. The show and talk often seem good, but leadership is best described as fraudulent. Unless you are comfortable being a sycophant, be ready for excessive politics and having to deal with highly manipulative and toxic behavior. Some examples include narcissistic motivations, ego driven decision making, impulsive reactions, bullying, and gaslighting. Some leaders will take credit for business someone else developed and sold if it can advance their own interests. I’ve witnessed an office leader viewing You Tube gaming videos during team reviews of pending client presentations and pitches. Colleagues are routinely bad mouthed by leaders when outside the office. The adage, “people don’t leave companies, they leave bosses” is true here. Turnover is high and was high before COVID-19. A large percentage, if not a majority, of senior managers and directors have short tenures; creating a deficit of continuity or consistency. Office growth does not sufficiently explain this. Transparency from leadership is lacking, but tremendous energy and lip service are expended to foster the perception of transparency. If leaders are being transparent, they shouldn’t have to constantly tell everyone how they are being transparent. “Well done is better than well said.” Servant leadership? For many leaders this means how do those around me serve my agenda, my schedule, and my benefit. The criticisms found in other reviews regarding promotions are accurate and fair. Every promotion cycle includes multiple “head scratchers” as to what criteria were applied to warrant that promotion. Favoritism is rampant. A strong majority of the work is higher end staff augmentation type. Salary is a little below average to average. Most of the time there is balance and flexibility between life and work. However, if you happen to have a super demanding client; you’ll be expected to grind out long hours to meet client demands. You won’t see much additional reward for doing so.

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CapTech Response
6y
Thank you for your review and advice. It is unfortunate that your experience has not been what we desire for our CapTechers. Many of the new programs we put into place to strengthen our leadership, coaching, career progression, and culture across all offices were to launch this year but have been on pause due to COVID-19. Hopefully we can reinstate those programs later this year and get back on course soon. Meanwhile, I would like to further discuss your thoughts and feedback. Please reach out to me directly if you are available to do so. –Katy Apostolides, HR Director

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Pros

Every team I worked on was flexible reliable and knowledgeable. Great coach to coachee system in place and tons of opportunities for professional development.

Cons

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CapTech Response
4mo
We appreciate everything you do for CapTech, and I'm glad your experience has been a positive one. We want everyone to feel supported as they grow and develop in new ways. I agree that the transition between clients can be stressful, and we recognize the importance of communication, support and engagement during these periods of change. Our weekly bench calls and open-door culture are two ways team members on the bench can connect and learn how to stay connected between clients. -Katy Apostolides, Managing Director - HR
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Pros

Fun and challenging engagements, ability to develop new skills, smart and hardworking teams, rewards an entrepreneurial mindset

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As with consulting, sometimes we can't always control the client or engagement dynamics

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