The Rumours are true. - IT Service Delivery Datacentre Manager Canberra Data Centres Employee Review

Overtime opportunities are available, which can be a genuine financial benefit. Colleagues at peer level are generally competent and easy to work with the team itself is not the problem. When management steps back, the working environment can actually be decent.

Operations leadership is fundamentally out of touch with how to run a team. From Technical Service Manager level upward, unchecked egos have replaced any real connection to day-to-day reality. There is a persistent culture of cover-ups and near-misses with zero accountability or desire to improve. Issues are swept under the rug rather than addressed, and the pattern repeats. Managers consistently refuse to engage with employee concerns, yet are quick to hijack conversations to make themselves the centre of attention. Listening is not a skill that exists here. Underperforming staff are protected rather than developed. As a technician, offering constructive feedback to improve your team is actively discouraged — management would rather avoid the conversation entirely. The safety implications are serious. There are technicians with over a year of site experience who still cannot perform basic fire isolation tasks, routinely putting the building and its occupants at risk. This is not a minor gap — it is a liability. This workplace may serve as a stepping stone into the industry, but do not expect leadership, professional growth, or a culture that takes safety or accountability seriously

Exciting industry benefiting from strong market tailwinds.

Toxic culture with limited psychological safety. Insufficient depth of talent across parts of the business. Employees are often expected to agree with management rather than challenge ideas constructively. Weak senior leadership and poor decision-making. High employee turnover despite rapid business growth. Management is perceived as prioritising its own interests over those of employees.