Overworked and underpaid - Anonymous employee Canadian Franchise Association Employee Review

Working for the CFA has been an incredibly positive and rewarding experience. From day one, I have felt genuinely welcomed and supported by both my colleagues and the leadership team. The culture is one of collaboration, where everyone works together to support the Association's mission and uphold its values of representing franchising ethically and responsibly across Canada. The leadership team has been exceptional, providing outstanding training, guidance, and encouragement throughout my journey. Their investment in employee development has helped me learn a tremendous amount, build my confidence, and continually expand my skills. I have always felt encouraged to grow within the Association and explore opportunities to develop my career. One of the things I value most about working at the CFA is the people. Everyone is approachable, supportive, and genuinely committed to helping one another succeed. There is a fantastic team atmosphere every day, where achievements are celebrated, ideas are welcomed, and everyone works collectively towards shared goals. I am proud to be part of an organization that not only champions ethical and responsible franchising across Canada but also demonstrates those same values internally through its people, leadership, and workplace culture. I would highly recommend the CFA to anyone looking for a supportive, collaborative, and rewarding place to build a long-term career.

none that come to mind

- Supportive coworkers who genuinely cared about their work.

- Senior directors frequently micromanaged and were resistant to feedback. - Communication was poor, priorities constantly changed, and workloads were unrealistic. - Morale was low, and turnover was high during my time there.