9y
Thanks for taking time to provide your feedback. Like you, I truly believe that our cause is really important for the charitable sector in Canada. The technology we build and the education we provide reaches the smallest charities in every corner of this country, and without it, thousands of charities would not be able to fund their work.
Thank you also for recognizing the great environment that the management has created and encouraged through our policies. We’re committed to having an open and collaborative office.
We have a very skilled management team who is committed to the work that we do; however, there is always room for improvement of course.
We’ve created many opportunities for all staff to provide input into decision-making, and share a common framework: annual plans are created from the bottom up and from each team, we hold regular town halls, share all numbers and reports, and regularly ask for staff input through anonymous SWOT surveys. Improving communication and soliciting input will continue to be hugely important as we scale. I’m committed to working on it.