Don't be fooled by the hype - Digital Marketing CanIRank Employee Review

I was really disheartened to read this review. I'd like to provide some additional context because the experience you describe doesn’t reflect the working environment and company culture we all enjoy and have worked so hard to cultivate. In the interviews, we share bonus amounts earned by both the average and top 10% of consultants. Those numbers are accurate, so I’m guessing your overselling comments refer to my expressed belief that you, or indeed anyone we hire, is capable of achieving average or even top 10% performance. We hire you because we believe in you! So why didn’t that happen in this case? I think it eventually would have, but there were a few hurdles: you were only with us for 6 months, you missed half of the onboarding training, and your resume claimed relevant experience it later turned out you didn't have. Therefore, you required more ramp-up time and training than anticipated. We put a lot of thought and effort into our training program, and many employees come away from their time here with significantly improved marketing skills. I’m not sure why you would say the training isn’t interactive: in addition to the presentations and readings, there are collaborative practice tasks, 1-on-1 coaching from management, a dedicated mentor, and small group discussions. We’re certainly mindful that too many meetings inhibit flex time, so we currently have only 3 all-company meetings each month: 2 training/ information sharing meetings and 1 optional team bonding event. Other smaller group meetings like monthly team huddles, 1-on-1 check-ins with your managers, and biweekly sprint reviews for each client, are scheduled around each team member’s flex time. It is true, however, that we’re a company that likes to collaborate and help one another tackle big challenges, and wouldn’t be a good fit for someone who is hoping to avoid interacting with their colleagues. I was disappointed to read you didn’t feel you were given adequate resources to achieve results for clients, and would love to hear what additional resources you would have found helpful. At CanIRank you will work directly with (and learn from) smart, experienced marketers from top agencies like Greenlane, Publicis, and Foxtail who have managed SEO campaigns for companies like Dell, VitaminShoppe, and AdBlock. In addition to peer support and extensive training, we have an extensive library of processes, our own toolset, tons of algorithmic data, and stipends for tech and learning. More specifically to your case, when you mentioned you were struggling we cut back on your client hours, gave you extra 1-on-1 coaching, and brought in experienced teammates to pick up the slack, even though it meant losing money on those clients in the short term. I know we still have things to improve, and we’ll certainly keep working hard to increase the odds that every consultant we hire will succeed here. I know it sucks when it doesn’t work out, and I’m really sorry that we couldn’t come through for you. -Matt