Pros
You can work when you want You are able to connect with a lot of people from a lot of different places It is enjoyable as long as you have regulars
Cons
This company does not care about you or your needs. If you message them with concerns they say: thanks for your feedback! and then you are told you are wrong. Additionally, they told employees that they would be getting student comments and we still haven't gotten them. If you sign up for priority hours you will be very disappointed in how you are treated. Unless your rating is very low, you will be getting a lot of calls. If you need to go to the bathroom which lasts 2 minutes, you will lose the rest of your break if you go back on. This company does not care about you and you will be underpaid for the kinds of work you are required to do. I spend a lot of time trying to find articles to read with my students or answering messages of prospective students. You will not be paid for that time. You will also have a lot of students that demand your personal information and you will be marked down when you tell them no. This company DOES NOT care for their employees.