Useful Platform, But Technical Support Needs Major Improvement - Online English Teacher Cambly Employee Review

3.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I've used Cambly since 2021 as a side hustle to deliver customized business communication training to global professionals — including executives, managers, and job seekers across diverse industries. The platform provides useful resources for tutors to enhance their lessons, and with a reliable internet connection, it's accessible from anywhere in the world.

Cons

The technical support area leaves much to be desired. The company would benefit from hiring engineers with stronger platform maintenance experience. It's frustrating when students and tutors receive unrelated canned responses, or responses that deflect obvious platform issues back onto the users — leaving them with no real solution beyond hitting the 'Refresh' button.

Explore other reviews about Cambly

5.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Cool students, fun conversations. Global connections.

Cons

None at this point in time.

4.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible schedule (you create your own), can easily cancel classes without too much of a penalty (make every student that you like a "regular" student so that if you get penalized...only regulars can book you...you have a huge pool of regulars), Cambly provides lessons, you can use almost any website as long as you don't need to share login information, it's fun and easy, many students become like friends, you can learn about different countries, cultures, and languages

Cons

The pay. It has never increased in the 14 years that Cambly has been in business. They are starting to offer a new program called "Cambly Pro" where you can make $15 an hour, but you have to apply to be a tutor for it and you could be denied. You have to have a 99% rating for 3 months to even be considered. If, like me, you are open to all students (and not just your regular students that you have become friends with), your rating can vary widely. No matter how good of a tutor you are, you will not be everyone's cup of tea. Also, Cambly does not allow tutors to teach in some states in the U.S. due to labor laws.

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