If you want a desk job where you do the same thing over and over for the rest of your life, this is not for you. Gotta love change to work here. We are growing and changing.
Call9 Response
7y
Thank you for your honest feedback! We look forward to growing and changing together.
-SVP, People Operations, Taylor Ouellette
This was the place to be if you wanted to feel like you were making a change to our healthcare system.
Cons
Fast moving, with pivots can sometimes lead to communication breakdowns and growth hurdles. It's a startup, so this is all expected.
3.0
5 Apr 2019
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Wonderful product that is and has the potential to transform the American Health Care system. Typical but lovely start-up environment: open office concept, unlimited snacks, unlimited PTO (that you are encouraged to use if needed and other nice perks. The office even boasts a small doggie play pen (yes you are encouraged to bring the furries to work!). Employees are encouraged to speak openly about issues/concerns and there is ample room for growth. Diversity is very important to the company.
Cons
Despite the encouragement to speak openly about issue/concerns and the opportunity for growth, speaking to management and/or human resources falls on DEAF ears. It is beyond important to listen to your support staff- without them you would be nowhere. As far as diversity is concerned, this quote comes to mind when I think of Call9: "Just your annual reminder that "diversity" means hiring people from different cultural backgrounds, but "inclusion" means you provide them an environment in which they can succeed''. There is a difference between working hard and being OVERWORKED. Call9 does not understand this difference; it is the difference between having a happy work environment and one where people countdown the time until the end of the workday. I watched amazing coworkers work from sunrise to sundown constantly with little to no work/life balance in-between. The disorganization within departments/across departments is nothing short of ridiculous. The amount of unnecessary meetings? ABSURD. What work can I get done if I'm sitting multiple meetings a day?
Call9 Response
7y
Thank you for your honest feedback. Our people are what make Call9 successful. While we are not perfect, we will continue to make every attempt to demonstrate to all of our team members (past and present) how valuable you are. Diversity, inclusion and belonging will continue to be a focus for us. We learn new things, change and grow every day.
-SVP of People Operations , Taylor Ouellette