The truth - Customer Service Agent Call Center Sales Pro Employee Review

Approachable managers, opportunity for advancement and amazing co-workers

Very limited PTO . However, I've never requested a day off that I wasn't approved for it.

I had decent hours and a short commute (though WFH was frowned upon for no discernible reason). Also, as a salaried employee, don’t force a one hour lunch and be timekeeping. Is my job done? That’s what matters.

Upper management is a complete disaster. Micromanagement is the main MO. Went to Mexico (I’d managed TN, FL, and MX locations for insanely low pay) and was laid off within weeks of return. Never earned what I was worth (post graduate degree with 10+ years of experience). I’m surprised they are still operating. Most of Ops is in MX now - which, fine. But don’t lie to people and dump them without explanation.