5.031 May 2023Customer service representativeFormer employeeRecommendCEO approvalBusiness outlookProsIt helps in nurturing young peopleConsBe promoting agents who stayed for 6 months and aboveShow more
3.017 Nov 2025Call center agentFormer employee, more than 3 yearsKenyaRecommendCEO approvalBusiness outlookPros-Improvement in communication skills. -Improved customer service skills.Cons-Lose social life. -No investment in mental wellness of employees given the nature of the work.Show moreHelpfulShare
3.021 Nov 2025Customer service representativeFormer employeeNairobiRecommendCEO approvalBusiness outlookProsI gained some experience thereConsLong working hours and a lot of pressureShow moreHelpfulShare