Pros
Bonuses can be nice and I got good training. My direct manager is fantastic, can’t say the same about everyone above him. The people at my shop are awesome too.
Cons
Pay is overall not enough for the amount that you have to deal with. There is way too much expected of you as an estimator. Not only do you have to balance stuff with customers, your have to order parts, hunt down payments that haven’t been issued, wash cars, drive cars places, make sure technicians are happy, make customers happy. On top of that, if there’s too much work at your shop, they will take cars away from us and give them to other centers. No matter how good our shop does, it’s never enough. Even when we were number one in the region for a year straight, they never give us a break, it’s still riding us for not doing things right when every other shop in our region is doing horribly. Management expects more and more without proper compensation. Btw they pay parts and office staff WAY too low. They could work at McDonald’s or In-n-out for more money and they work so hard. Shameful. And they wonder why turnover is so high. Upper management doesn’t care about our employees. There’s also no work life balance at all. They even expect us to come in on Saturdays sometimes if our sales aren’t high enough.