It was okay. - Customer Success Manager Calendly Employee Review

3.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

Depending on the team, it could be a good experience. Benefits were average/good.

Cons

Leadership constantly changing direction and layoffs were common.

Explore other reviews about Calendly

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

You have all the resources needed to assist users!

Cons

Calendly is growing fast, which means continuous changes and a fast-paced environment, which will require you to keep up with new information. Since Customer Service provides vital assistance to the users 24/7, the Support team receives less perks!

avatar
Calendly Response
2d
Thank you for taking the time to share your experience at Calendly. It's genuinely great to hear that you felt well-equipped to support our users, having the right resources to deliver excellent customer experiences is something we care deeply about, and it means a lot to know that came through in your day-to-day work. We also hear your note about the pace of change and the experience of the Support team. Feedback like this helps us think about how we continue to invest in the people who are showing up for our users around the clock, and we'll make sure it reaches the right leaders. We're committed to listening, learning, and making Calendly a place where people can do their best work. The Calendly People Team
2.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people to be found, fully remote

Cons

Culture plummeted in my last year or two, and there was never any direction for me or my peers to feel like we had the tools we needed to grow. Priorities were in the wrong place and I no longer felt valued, just simply a number on a roster. My manager also would go from micromanaging to days-long silence, neither of which made for a productive work environment.

1
avatar
Calendly Response
2d
Thanks for being candid about your experience with Calendly. What you've described is feedback we take seriously. The themes you've raised around culture, growth opportunities, and how leadership changes affect the people who've invested in this company will be shared with the appropriate leaders. Everyone who contributes to building Calendly deserves to feel like their work matters. We're committed to listening, learning, and making Calendly a place where people can do their best work. The Calendly People Team
See reviews by: Helpful|Rating|Date|All