Caktus inconsistently represents and practices its values. Transparency and honesty are in place in some things (for example: salary options and job expectations) but entirely missing in others. For example, there appears to be no business strategy or direction. If these exist, they are not being communicated to the employees. Additionally, collaboration and empathy are touted in some aspects of the job (consensus building, pair programming) but spurned and dissuaded in others. For example, individual employees are not consulted nor listened to by the executive and leadership teams, unless they have personal relationships with the members. This is another issue endemic to Caktus: nepotism.
Caktus’ CEO demonstrates favouritism for his friends on a regular basis. Whether it’s making hiring choices, determining career progression, or making retention decisions, if you are the CEO’s friend, you get preference over anyone else, regardless of performance at work or qualifications. Additionally, Caktus leadership demonstrates a preference for male employees. Male employees are listened to, their complaints are acted on, they are hired, more often than female employees. This is true even when female candidates are significantly more qualified and more liked than male candidates; if leadership has a say, the male candidate will get hired instead.
Management at Caktus is historically poor. Although there have been a few decent managers, the majority of Caktus management does not demonstrate empathy for its staff, care about or encourage career growth and progression, or compensate and reward employees appropriately. Members of management have communicated to their employees that promotion based on performance and skill is not considered or available, although the formal documented process indicates that growth is the only requirement for promotion. Promotion is achieved through tenure at the company, through persistent complaints and escalation, or by threatening to leave. Career growth at Caktus is not related to performance, skills, or output.