Good company, - Leasing Consultant CWS Apartment Homes Employee Review

4.0
19 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The company is highly employee-focused, offering excellent benefits and striving to foster a positive work environment. This includes company outings, state-of-the-company meetings, holiday parties, and more.

Cons

When I first started at CWS, I was new to the property management role. I initially trained at a different property before moving to my assigned location, as the previous management team there had been let go. Once I arrived at my permanent property, I met another leasing agent who had been there for about a year. At first, I was excited to work with her, but over time, it felt like she had a superiority complex. While I understood I was the new agent, her attitude felt more demeaning than supportive. Eventually, I discovered that she had tried to take credit for one of the leases I had secured by attempting to have it placed under her name. I brought this issue to a manager. Not long after, I became seriously ill and had to be hospitalized overnight. I informed my manager ahead of time that I was unwell and would be going to the hospital. Unfortunately, my phone died, and the next morning I was physically unable to call in. When I finally reached out the following day, I was told that I had been 'voluntarily' terminated. I was not given the chance to speak with HR or appeal the decision in any way, and this left a bad taste in my mouth,

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CWS Apartment Homes Response
1y
Hello and thank you for sharing this feedback. Our employees are our most important asset, and this is reflected in the many benefits and perks offered, in addition to CWS’ commitment to cultivating and nurturing a work setting where team members feel appreciated and valued for their contributions. Employment decisions are made with the utmost careful thought, ensuring a thorough understanding of the concern, and interpreted accordingly based on company policy and/or guidelines so that informed decisions are made on the path forward. We are sorry to hear you did not feel this was your experience. We appreciate the input you provided, and we will share your feedback with CWS leadership. Thank you!

Explore other reviews about CWS Apartment Homes

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

This company makes an effort to show their appreciation for their employees. Amazing benefits

Cons

The workload at times can be rough, but that’s just the nature of the job

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CWS Apartment Homes Response
2w
Thank you for taking the time to share your experience and for your recommendation. We appreciate your feedback and are pleased to hear that you feel our efforts to recognize and support our team members are making a positive impact. At CWS Apartment Homes, ensuring our team members feel valued is integral to our core values. We are also committed to offering a comprehensive benefits package designed to support the diverse needs of our employees, so we are especially glad to hear your positive feedback in this area. We also appreciate your perspective regarding workload. While there can be periods of increased activity that are inherent to the property management industry, we strive to ensure that team members are responsible for manageable workloads and have the resources and support needed to be successful. Those peak periods are intended to be the exception rather than the norm, and we continuously evaluate our operations to promote a sustainable and productive work environment. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
4.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with great training and onboarding. Strong company culture that focuses on resident experience and employee development. Competitive benefits, housing discounts, and opportunities to grow within the company. Management is generally approachable and encourages professional growth.

Cons

Workload and expectations can be high at times, especially during busy seasons. Growth opportunities may feel limited depending on location or leadership. Some inconsistency in communication from upper management.

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CWS Apartment Homes Response
2mo
Thank you for sharing your experience and for being part of the team. We’re glad to hear that our training, supportive culture, and focus on resident experience and employee development have made a positive impact. We strive to be a leader in the multifamily industry by offering competitive benefits, including our housing discount program, and creating a culture where employees feel valued—so we appreciate that feedback. We also value your candid input around workload, communication, and career growth. We’re continuing to focus on strengthening alignment between corporate and on-site teams and providing clearer development pathways. Resources like our Edge to Learn platform, annual Connections conversations, Tuition Reimbursement program, and our recently launched Leasing to Leadership are designed to support growth and ongoing learning opportunities. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
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