True work enviroment. - Store Manager CVS Health Employee Review

3.0
21 Feb 2009
Recommend
CEO approval
Business outlook

Pros

Once you become a Manager, you make your own schedule. Time off is not a problem. Cvs does let you run the buisness, and the customer always comes first. They give you a lot of merchandising freedom.

Cons

Downsides are the promotion process. It is very easy to be promoted if you are a favorite. You do not need great skills to move up in the company. The ones who shine are kept in the district to make the DM look good and the ones who are dispensible move up to run field ops. I had the highest customer service score out of 138 stores and the one with a 68 eventually became a DM.

Explore other reviews about CVS Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good, on time work schedule , benefits and health checkups

Cons

lot of work, chances of getting laid off for minor mistakes

5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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