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      CSX

      Engaged employer

      CSX reviews

      Customer Service Account Coordinator - Customer Service Account Coordinator CSX Employee Review

      1.0
      29 Aug 2017
      Customer service account coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      The money is good. I also enjoyed the co-workers and friends I made while working with this company.

      Cons

      The managers need to know their personnel and strive to build scenery among their teams.

      Explore other reviews about CSX

      5.0
      8 Dec 2025
      Talent manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - strong benefits and culture - decent pay

      Cons

      - everything is changing quickly with upper leadership and budget cuts leaving departments strained

      3
      1.0
      21 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Simple business model which is dependent on customer service.

      Cons

      Board is run by an Activist Investor. Company officers for the past 10 year have been bleeding off company assets and reducing operational capabilities in exchange for short term valuations. Many of these senior leaders were brought in with documented history of sexual misconduct and questionable corporate ethics. Their only qualification they need is that they were former managers under the Hunter Harrison regime at Canadian National.

      1
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