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David and Goliath - Anonymous employee CSID Employee Review

3.0
12 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture when it was CSID as an independent company, questionable not that Experian has bought and taken over the company. CSID achieved great things including beating out large companies for business as CSID had the better product, service, and people. The people and the culture they created was the greatest pro along with the benefits the company provided including all those fun activities. Sad to see those days are no longer with us.

Cons

Like many start-ups, this is a David and Goliath story. But this time despite Experian's multiple assurances from their top management team in all employee meetings with the CSID staff in Austin, San Diego, Boston, and London that things would not change they have and not for the good it seems. This time Goliath beat David and is still beating him. Key players in the team have already left the CSID team even though assurances were given by Jennifer Leuer and others who came in from Experian said they wouldn't, many more are looking and the tap is opened for people to exit because Experian did not keep their word. Sad but an all to common true situation you can't believe what you are told and committed to as an employee. I along with many of my team mates are looking to leave the company.

Explore other reviews about CSID

5.0
21 Mar 2016
Recommend
CEO approval
Business outlook

Pros

I waited until I was here 6 months before reviewing to make sure what I'm seeing is the norm. This is an exceptionally great team with really smart, hard-working people, that are friendly, always willing to help and have a sense of humor. I've worked for a lot of companies - start-ups, mid-sized and giant corporations and this is one of the very best. Benefits including a PTO policy (there isn't one) are exceptional. They really go out of the way to think of things employees will care about including community service, on-site Yoga, and on-site workout room w/equipment. Lot's of spirit (Halloween is crazy) and I've seen them generously share in a couple of bonus $ events. The company and market is really hot right now and I would strongly recommend this company to any prospective job seeker. We actually have an Architecture group, a UX team and dedicated Scrum Maters. Documentation is up to date not an afterthought. The Agile process is very much alive and well. Wow, there is a lot of work here and the learning curve is challenging, but everyone is happy to answer questions and help where they can.

Cons

I really can't think of any - sure we are crazy busy here, but some how we manage to get it all done.

6
avatar
CSID Response
10y
Thank you for the comments, they really mean a lot to us. We will keep trying our best but if you ever have any thoughts or recommendations, please pass them along! David
5.0
1 Jun 2015
Recommend
CEO approval
Business outlook

Pros

CSID is everything "Austin" about Technology - a group of highly-motivated, hyper-intelligent individuals going all-in to work toward the lofty goal of dominating an emerging marketplace...all while maintaining all the quirkiness, kookiness, and "work hard, play hard" ideologies of a truly Austin-based company. As an employee, you are challenged daily to deliver at the highest levels and acquire the latest skill sets in order to keep pushing the envelope. Mediocrity is not rewarded. But if you're not having fun while grinding your way to the top, it's your own damn fault - the work environment here embraces openness and humor to offset the typical rigidity and seriousness of corporate America. All voices are heard and have input, and you'd be very hard-pressed to find a better group of coworkers to embrace as your "work family." Work/life balance is taken extremely seriously, and employees are afforded the flexibility to handle living in the real world.

Cons

This place is not for the weak of heart or easily-deterred! This is a challenging work environment that demands peak performance and effort. Not really a con at all, but the most stressful part of working here.

2
avatar
CSID Response
11y
Thanks for the review and suggestions! We are always looking to improve our onboarding process to address the items you mention and have some forthcoming changes that we believe will assist future new hires. But if you ever have other thoughts please stop by and let's discuss. David
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