Nice people but training resources need improvement - Support Specialist CRIO Employee Review

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nice people and good opportunities

Cons

Training and resources for learning in support need a lot of work

Explore other reviews about CRIO

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

CRIO is an amazing place to work. The mission of meaningfully improving clinical research is something I feel every day. I'm making real change here and am empowered to do my job. Everyone I've worked with is impressive at what they do and easy to work with. The company is leaning into AI as a tool that pushes us to do our best work, not as a way to replace us. Overall, I feel extremely lucky to have found CRIO.

Cons

Honest con: clinical research as an industry tends to move slowly, resist change, and default to the status quo. CRIO is known for innovating in the industry, but you're still working within an ecosystem (sponsors, sites, regulators) that's cautious by nature. If you want a place fighting the good fight on this, CRIO is it, just know the headwind is real and it's bigger than any one company.

5.0
21 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

So far, I have absolutely loved working for this company. My team is full of kind, intelligent people, and I feel very supported. CRIO seems to genuinely value work-life balance, and I am thankful to have found that. It seems that they are more focused on getting the best results possible from their employees contributions, rather than overloading them with work and seeing "how much" they can get out of them. CRIO is also fully remote which is another huge plus. Despite being fully remote, the company makes a big effort to develop a good culture, and it shows in day to day interactions. Pretty good health/dental/vision insurance benefits that start on the first of the month after you join, as well as a 401k plan that starts in two months, so not much waiting on those. In addition to that, they offer unlimited PTO, and you are encouraged to actually use it. They also pay very fair salaries to their employees. Lastly, I genuinely believe in the product they are selling. If you've been involved in running clinical trials, it is easy to see that there is clear value in their software. I am happy to endorse CRIO because I can see that it provides very solid solutions to companies running clinical trials. I've never been one to rave about the company I'm working for, and I usually avoid leaving company reviews, but CRIO deserves the praise!

Cons

None so far! Have had a great experience.

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