Growing pains but a good place to work with the potential for a very bright future - Anonymous employee COSOL Employee Review

Thank you for taking the time to share such detailed and thoughtful feedback. We value insights from team members who have been with us for 5 years, as you've seen the company evolve and have a meaningful perspective. We're pleased that you identify our growth opportunities, WFH flexibility, direct lines to leadership and you recognize the strength of our client base and market positioning in remuneration. Your constructive feedback on the areas we need to improve is equally important, and we want you to know we're actively addressing these concerns: We are currently investing in strengthening our sales, including leadership development and clearer growth pathways. We're working on more transparent, regular communication across all levels about where we're headed and how each team contributes to that vision. We're committed to ensuring accountability across all teams and that high performers are recognised while performance issues are addressed fairly and promptly. We appreciate your feedback and continued commitment. Feedback like this helps us improve, and we encourage you to continue sharing your thoughts directly with leadership. If you'd like to discuss any of these points further, please reach out to our People & Culture team. Thank you again.